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IT Service Response

SE Critical Care

IT Service Response Solution Reduces Expenses During Downtime

Servers, disk drives, operating systems, network applications, firewalls, switches, etc… have one thing in common: the potential for failure. When network components fail, it can result in major disruptions to your business. To help get you back up and running, Systems Engineering created SE Critical Care. With this service, you’ll receive prioritized response at a fixed budget.  It covers the cost of hardware parts or replacements for SE standard makes and models, minimizing concerns over unplanned expenses.

SE Critical Care provides our clients with:

  • IT service response with 24×7 coverage
  • Prioritized response from trained engineers during a system failure
  • Access to our inventory of parts used to quickly replace a failing component
  • Peace of mind with a predictable budget