IT Strategy: The Business of Technology
IT objectives and expenditures should support strategic business initiatives, not the other way around. In other words, IT should help drive business results. If this is not happening, then you need an effective IT strategy.
With seasoned professionals knowledgeable in both business and IT initiatives, Systems Engineering is well positioned to help clients navigate and develop Strategic Technology plans that drive business results; Saving time and money on non-productive IT projects and redirecting those resources to productive business outcomes. If that sounds too good to be true, call us for a free consultation.
CIO Strategic Guidance for Maximum ROI
The primary objective of Systems Engineering's best practices methodology is to provide CIO strategic guidance and consulting to our client partners throughout Northern New England. In brief, we help our partners to develop an effective IT Strategy; a plan, jointly developed by IT and non-IT resources, that determines how technology will support business goals. While the level of detail can vary greatly, the plan is written in business language with a focus on business problems and opportunities.
Our systems design and implementation experts carefully review each detail in a process designed to ensure continuity of operations and the confidentiality, integrity, availability, and accountability of information and resources. At Systems Engineering, we recognize that computer-based information is a primary business asset. We look at business initiatives to see how IT can support them with technologies that increase sales, enhance customer support activity, or reduce costs. At Systems Engineering, we provide CIO level consulting that embodies disciplined analysis and metrics that lead to better ROI for IT. We'll help you deploy IT solutions that drive business results.
Systems Engineering uses Cisco Unified Communications to solve business communication challenges.
- “You guys really came through for us this weekend. You not only came in on Saturday and helped me with a problem, but then we had a more catastrophic failure. (catastrophic would not be one of your terms). Our system was down: busy week-end, credit cards, file server, you name it. You came back in Sunday, Pronto, which I really needed and got us straightened out. It was terrific! Kudos to Systems" Engineering for doing such a great job.” - Casco Bay Lines www.cascobaylines.com
- “I’ve dealt with a lot of engineers from different organizations, and these guys at Systems Engineering are just the best. I know whenever they come over to fix anything, it’s going to get fixed. I never had that reassuring feeling with other vendors.” - Mark Weatherby, Director of IT, Goodwill Industries www.ginne.org
- “Our services depend on accurate information, delivered efficiently and consistently all across Maine. The people of Software Solutions have always worked hard to get an in-depth understanding of our needs, and to develop systems that make a real difference to our operations …and the well-being of our consumers.” - Agnes Winship, Attendant Services Payroll Manager, Alpha One www.alpha-one.org
- “I sleep better at night knowing we have a local technology partner with the resources of Cisco behind them. That makes me feel pretty good.” - Keith Gosselin, IT Officer of Biddeford Savings Bank biddefordsavings.com
- “Like other nonprofit organizations with a limited staff and budget, it’s always a challenge; there’s less money for equipment, software, and manpower. Systems helped us by supplementing our staff and providing critical care support." - Mark Weatherby, Director of IT, Goodwill Industries www.ginne.org
- "They are dealing with other banks and financial institutions so they see things I don’t necessarily see. They understand the needs of financial institutions and they take our needs seriously." - Keith Gosselin, IT Officer of Biddeford Savings Bank biddefordsavings.com
- "I have a lot of trust in these guys. They’re a key partner because they play a very important part in what we do. Strategically, they’re a resource. Technically, they’re a resource. I look to them to play a key role, not just to be a simple cost center that we’re paying every month to do this or that." - Keith Gosselin, IT Officer of Biddeford Savings Bank biddefordsavings.com
- “Systems Engineering CIO outsourcing has helped us align ourselves more closely with our different business units. That’s been a very important transition for us.” - Mark Weatherby, Director of IT, Goodwill Industries www.ginne.org
- "We hired Systems Engineering because we knew that they were an organization that could keep us ahead of the curve. They brought over some very bright, hardworking trustworthy people to help us solve some highly critical IT issues. When it comes to client relationships, Systems Engineering conducts their business in a very similar way to the way we conduct ours. In other words, I feel as if I gained a partner. - Teresa M. Esposito COO/CFO of H.M. Payson & Co.
- "They have been trustworthy partner and they have helped keep us on task. The relationship allows me more time to do strategic planning and researching." - Keith Gosselin, IT Officer of Biddeford Savings Bank biddefordsavings.com
- “These are people who truly care about their customers. That’s a breath of fresh air in this world.” - Mark Weatherby, Director of IT, Goodwill Industries www.ginne.org
- “We rely on technology 24/7 to be competitive in our marketplace. Years ago, I could give somebody a 13-column pad and a pencil and a calculator, and they were up and running. Those days are long gone. The importance of technology to my business on a 1-to-10 scale is a 10.” - Ralph Hendrix, COO of Macdonald Page & Co. www.Macpage.com
- “We had a thunderstorm hit us on a Friday night. It blew out all our outlets and took out our entire network. Systems Engineering came in that night and worked through the weekend. They had everything back up and running before everyone came in on Monday morning. That’s why I say Systems Engineering gives you peace of mind.” - Ralph Hendrix, COO of Macdonald Page & Co. www.Macpage.com
- “With Systems Engineering it’s about the relationship. We’ve been burned by other vendors; to them it was more about shoehorning in their products and services into our environment. Systems tries to help supplement whatever you might been lacking; whether that’s manpower or some certain expertise, but they never try to force you into things.” - Mark Weatherby, Director of IT, Goodwill Industries www.ginne.org
- “If you want it done the right way the first time, these are the guys to use.” - Mark Weatherby, Director of IT, Goodwill Industries www.ginne.org
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“We’ve got a solid network with minimal issues. They do quality work and are a great, dedicated group of people.”
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Keith Gosselin, IT Officer of Biddeford Savings Bank
www.biddefordsavings.com - “We’ve been very happy with their level of support and the knowledge of their engineers is phenomenal.” - Mark Weatherby, Director of IT, Goodwill Industries www.ginne.org
- “Financially, you could never train or certify everyone on every single product we have here. If we did, my training budget would be 5-6 times larger than it is. That’s where Systems Engineering comes in.” - Mark Weatherby, Director of IT, Goodwill Industries www.ginne.org
